Terms of service

Welcome to Casa di Marmo (“we,” “us,” “our”). These Terms of Service (“Terms”) govern your access and use of our website, products, services, and all transactions processed through casadimarmo.ca (the “Site” or “Services”).

Please read these Terms carefully before using our Services. By accessing or ordering from us, you acknowledge that you accept and agree to be bound by these Terms.

1. Eligibility & Account Responsibility

You must be at least the age of majority in your jurisdiction to use this Site. By placing an order or creating an account, you affirm you are legally capable of entering a binding contract and agree to provide accurate, current, and complete information. You are responsible for all activity under your account and must safeguard your login details.

2. Orders, Acceptance & Payments

By placing an order, you make an offer to purchase. We reserve the right to accept or decline any order for any reason at our discretion. Your offer is not accepted until we confirm acceptance and process payment.

All transactions are subject to validation and authorization by third-party payment processors. Incomplete or unauthorized payments may delay or cancel your order.

Prices, promotions, and fees may change without notice, and posted product prices may not include taxes or shipping charges until checkout.

3. Product Information & Accuracy

We aim to display accurate product information, including descriptions, pricing, and imagery. Due to natural variances in stone, color and veining may vary slightly. All product representations are subject to change without notice.

4. Shipping & Delivery

Shipping terms and timelines are estimates only and begin once your order leaves our facility. We are not liable for shipping delays, carrier errors, customs processing, or events outside our control. Once items are handed over to a carrier, risk of loss passes to you. For full details, please see our Shipping Policy.

5. Returns, Refunds & Exchanges

Your purchases are subject to the terms of our Return & Refund Policy. If you return items, refunds or credits are issued in the manner described in that policy.

6. Intellectual Property

All content on this Site — including text, graphics, logos, images, and software — is owned by Casa di Marmo or our licensors and protected by copyright, trademark, and other laws. You may not reproduce, distribute, or use our content without prior written permission.

7. Prohibited Conduct

You agree not to engage in unlawful, harmful, or abusive behavior on the Site, including impersonation, distributing malware, spamming, scraping data, or violating others’ rights.

8. Limitation of Liability

To the fullest extent permitted by law, Casa di Marmo and its affiliates shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising from use of the Services or products, including lost profits or data loss, even if advised of the possibility of such damages.

9. Disclaimer of Warranties

All products and Services are provided “as is” without warranties of any kind — express or implied — including merchantability or fitness for a particular purpose.

10. Indemnification

You agree to defend, indemnify, and hold harmless Casa di Marmo and its partners from any claims arising out of your breach of these Terms or misuse of the Services.

11. Governing Law & Dispute Resolution

These Terms are governed by the laws of [Province/Territory & Country of your business]. Any disputes will be resolved in a court of competent jurisdiction in that location.

12. Changes to Terms

We may update these Terms at any time. The updated Terms take effect as soon as they are posted to this page. Continued use of the Site signifies acceptance of the updated Terms.